Terms and  conditions

Returns Policy

We check all items before dispatch, however due to the nature of the product we sell, some of these products may become damaged in transit. If an item is delivered to the buyer damaged, Le Bon Cadeau will make every effort to resolve the  matter fast and in accordance with the terms and conditions outlined on ths page.

1. Item(s) damaged/faulty on receipt.

Please inform us of any damages/missing items/faulty items within 3 working days from the receipt of your order. If an item is damaged on receipt, please call or email us  to report the issue. Please quote your invoice number and the item that is damaged.

In most cases:

We will request for a photograph of the item/s to be emailed to us (including the invoice number ).

We will not ask for the item to be returned. We will credit you for the cost of the damaged item/s or send replacement goods.


You have the right to return any goods, however this must be done within 14 days of receipt. Before we accept any returns you must notify us by calling or emailing us, with the invoice number and reason for return. You will be liable to pay the return postage/carriage and return the items unused and in sufficentl packaging.. Once we have received the returned goods and are satisfied, we will credit the account in which you paid for the goods.Please note we do not give credit notes or pay for the postage/carriage on returned items.

Terms and conditions

1. General Statement

These terms and conditions of sale ("conditions") apply to all goods supplied by Le Bon Cadeau ("company") whose  principal address place of business is 13 Raebarn Close Cheriton Hampshire SO24 0QE.

"WE", "US" or "OUR" means Le Bon Cadeau. "BUYER/YOU/YOUR"means the person whose order for the goods is accepted by us. We accept orders place via our website  only (www.leboncadeau.co.uk) .

"Goods" means the goods which we supply in accordance with these conditions.

The Terms and Conditions, as well as the Returns Policy, apply to all orders placed with Le Bon Cadeau.

By using and accessing the website you agree to be bound by the company's Terms and Conditions,as well as the Returns Policy and all applicable law. You consented to these Terms the first time you accessed this website from a particular computer or device , and confirm you consent each time you use this website. If you do not have the authority to agree to or accept company's Terms and Conditions, you may not access or use this website.

Product Use/Cosmetic Use/General Advice

We make every reasonable effort to ensure all the information on this website is accurate and up to date. The material here is intended to provide general information only and users are advised to seek further legal/medical/cosmetic use guidance before acting or relying on the contents. We disclaim all liability for loss and/or damage that may result from the information contained on this site.

2: Prices and Discounts

We make every effort to keep the prices on our website up to date ,however any changes to said prices are subject to change without notice.The price on the website supersede any other sources.


We do not have a minimum order value, however  there are minimum quantities on some products. We do charge a flat rate for Delivery. please refer to our delivery section below.

4: Delivery

We aim to deliver  within 7 working days once the order is ready,however we reserve 1-2 working days for order processing and preparation.

We charge a flat rate of £4.95 delivery to UK Mainland  only.. Free Delivery is offered on orders of £25 and over.


13 Raebarn Close



SO24 0QE


company registration number: 09416049

Terms are subject to change without notice. The construction, interpretation and performance of orders shall be governed by and constructed in accordance with the laws of England regard to its conflict of law rules.

The use of ths site is voluntary,and is being made available to you to use to in obtaining Le Bon Cadeau products. By ordering from Le Bon Cadeau you agree to the following terms and conditions.

Copyright @Le bon Cadeau Ltd 2016